FAQ

1. How do I know what size to order?

Be sure to check the measurements for each T-shirt style, as sizing may vary slightly between products.

2. How long will it take to receive my order?

Orders are usually processed and shipped within 2-7 business days, depending on your location and the complexity of the design. Shipping times will vary based on the selected shipping method and your location.

3. Can I change or cancel my order once it’s placed?

Since each T-shirt is custom-made to order, we are unable to cancel or modify orders once they are submitted to Printiful for production. Please double-check your order before completing the checkout process!

4. Can I exchange or return my order?

Please read our Return and Refund Policy here

5. What if I received a damaged or incorrect T-shirt?

Please read our Return and Refund Policy here

6. Do you offer international shipping?

At this time, we are not offering international shipping but will consider it in the future.

7. Do you offer wholesale or bulk orders?

We currently offer single-item orders through our website. For larger orders or custom bulk printing requests, please contact us directly at starprintsllc@gmail.com, and we’d be happy to discuss options.

8. What material are the T-shirts made of?

Our T-shirts are made of high-quality cotton blends for comfort and durability. You can find more details about the fabric used on each product’s page in the description section.

9. How can I track my order?

Once your T-shirt has shipped, you will receive an email with a tracking number and a link to track your order.

10. Are the designs printed with eco-friendly inks?

Yes! We use water-based, eco-friendly inks for all of our T-shirt designs, so you can feel good about wearing a product that is better for the environment.